About Abroad Allies

We run practical work in India on behalf of families abroad — elder care visits, property matters, documents and attestation, education admissions, legal and tax work, shopping and shipping. Each is a defined service with a published process, not an open offer to help with anything.

You can read the exact steps of any of them before you spend anything, on the playbooks page. They are generated from the same workflow your order would be measured against, so they cannot drift into marketing.

• A named person, not “our team”. Every step of an order shows who is doing it. Somebody visiting your mother is a person with a name, and you know it before they arrive.
• Proof as it happens. Photographs, receipts and reports attach to the order while the work is going on. A visit that had to be proven carries a location tag. You are not waiting for a summary at the end.
• The price you approved is the price. The breakdown is frozen onto the order when you confirm it. Government fees are passed through at cost — the site footer promises no markup, and the refund rules are the other half of that promise.
• Complaining is not a fight. Rating an order three stars or below opens a recovery case with a manager and its own deadline, automatically. Nobody has to be persuaded that a problem counts.
• Siblings share one view. A family circle gives everybody the same orders, documents, visits and spending, in their own timezone and language.
• Staff actions are on the record. Every privileged action writes who did it, what changed, and why. Money has a second control on top: one person requests a refund, a different person approves it.

• Claim to be the government. We are an independent provider with no authority over any office’s decision, and we say so on every page that could be misread.
• Pay somebody to jump a queue. If a service cannot be completed lawfully, it is not completed and you are refunded.
• Promise a date we cannot control. Published timescales are the honest happy-path figure. When something slips you are told by the person it slipped for, with the reason.
• Overstate our security. The security page marks every protection as either in place today or planned, and there are real gaps in the second column. That page was written by checking the claims against the running code, and it corrected three of them.

Registered name

Not published yet — set NEXT_PUBLIC_COMPANY_LEGAL_NAME.

Registered office

Not published yet — set NEXT_PUBLIC_COMPANY_ADDRESS.

Company number (CIN)

Not published yet — set NEXT_PUBLIC_COMPANY_CIN.

GST number

Not published yet — set NEXT_PUBLIC_COMPANY_GSTIN.

Every way to reach a person is on the contact page — including the routes for a complaint that has stalled, a data request, and a security report, each of which goes somewhere different on purpose.